Our DigiCare service encompasses psychiatric support, restitution and legal services, as well as a cyberthreat protection warranty.
The Digimune DigiCare support and legal services come standard in all our Home and Business product bundles.
The consumer warranty covers Home product users for device loss (corrupted device and consequential data loss), cyber extortion (ransom), and loss of funds (financial loss due to hacking).
The DigiCare warranty is included in our higher level Home product bundles for individuals, families and gamers.
In the case of online emotional abuse (including cyberbullying, online threatening and intimidation, slander, harassment, stalking and revenge porn) our panel of professional and cyber-trained psychiatrists provides emotional support and mediation.
We provide restitution services, in the event of online fraud or financial losses due to identity theft, where we proof your innocence and reverse reputational damage and possible negative credit records due to unauthorised use of your identity.
Should your case advance to a level where formal legal advice and court procedures are required, our panel of legal specialists will act on your behalf – covered by Digimune for fees up to $5 000 per year.
We are confident in our ability to protect your device, identity, data and finances. We prove this confidence with our cyberthreat protection warranty.
It covers you to the value of $2 000 per year, should you experience losses on your protected device due to a breach we could not successfully defend.
The DigiCare consumer protection warranty is included in our higher level Home bundles for individuals, families and gamers.
In the event of malware corrupting your device, we fully repair or replace your hacked device.
Should you suffer financial extortion due to ransomware, we will restitute or pay the ransom on your behalf.
We reimburse you for financial loss, in the event of a financial security breach or leaked financial login details.